A haven of luxury

My husband and I stayed at this St Regis coming off a cruise. We were worn out and the hotel was the perfect place to relax and rejuvenate. it was a quiet haven in the midst of a busy city (in an upscale part of town). We arrived in the morning and were surprised that they accommodated us in an upgraded suite immediately! The suite itself was beautiful- with an amazing view and balcony. They also did a great job of recognizing my marriott status. What blew me away was the level of service provided! Emre, the front office supervisor, checked us in and made EVERY effort to make sure our stay was perfect. Everyone on staff that we encountered was extremely helpful. The dinner we ordered for room service was excellent as was the amazing breakfast the next morning. I was sorry we did not have time to use one the private heated pools - but they looked very inviting.

Exceptional Property and Staff

Just finished a stay the St. Regis Istanbul and I must say, everything was 10/10. The rooms and common areas exuded contemporary luxury, which provides a nice juxtaposition against the city's age. It's not the Ottoman decor that one might expect in Türkiye, but rather supremely comfortable modern day luxury that you might imagine James Bond's flat to look like. I'm staying at the Four Seasons Sultanahmet next week to get a taste of more traditional feel for the city, but for this part of the trip this hotel provided everything I could possibly ask for. The bedding is sublime and the spa is magnificent - I would highly recommend a treatment, especially with Yohanna - she has magic hands. The spa has individual pools that you can book out for privacy as well. By far, the greatest asset to this property is the incredible staff. The butler service was ACTUAL St. Regis butler service. Among the many St Regis properties I have stayed at (including NYC flagship), butler service has been an absolute joke. At best you'll get a lazy and cursory introduction at check in, maybe 50% of the time and they will positively do their best to show you an utter lack of enthusiasm and apathy. This property however, clearly TRAINED their butlers. Unobtrusive, polite beyond reproach and wanting to assist in any and every possible way. They almost seemed disappointed when I didn't have clothes some days for my complimentary garment pressing! Whomever trained this staff needs a raise. Every single one, from concierge to the doormen always met us with a smile, kind words and unfailing service. Special recognition to Eran at the front desk who was lovely and went out of his way to make us feel like we were at home. Above and beyond. I'm sure he'll be General Manager one day, for he deserves it - hospitality is clearly deep within his nature. Amazing people, amazing property, amazing stay. Thank you St Regis Istanbul! Hope to meet again.