AJet Ticket Refund and Change Rules Explained

AJet ticket refund and change rules depend on where you bought your ticket: if you bought it on AJet.com or AJet Mobile, AJet cancels it free of charge within 24 hours of purchase, and you get a full refund. If less than 72 hours remain until departure, this period shortens to 60 or 30 minutes. After that, the conditions of your fare class apply; if you fail to show up for the flight, no refund is given.

In brief

• AJet.com and AJet Mobile tickets have free cancellation and a full refund within 24 hours.
• If 24–72 hours remain until departure, the free window is 60 minutes; if less than 24 hours, it is 30 minutes.
• Changes to agency tickets must be made through the agency where you purchased the ticket.
• If you don't show up for the flight, no refund is given; cancel in advance if you can't make it.
• Verify fare class penalties (EcoFly, ExtraFly, PrimeFly) on the current screen before payment.

The core rule: 24-hour free cancellation

AJet's basic rule is this: a ticket purchased via AJet.com or AJet Mobile can be cancelled free of charge within 24 hours of purchase, with a full refund. This right covers all domestic and international flights.

This right has two important limits. First, it only applies to tickets purchased through these two channels. Second, the period starts from the moment of purchase; it is not counted backward from the flight date. If very little time remains until departure, the period shortens, as detailed in the next section.

After this period passes, cancellation or change depends on the conditions of the fare class you selected. Penalty amounts in TL by class could not be clearly found on AJet's own page; different sources give inconsistent figures. For this reason, we do not provide a figure here. Check the amount on the ticket selection screen and on the airline's current rules page.

If your plan isn't finalized yet, factor in the free cancellation window when purchasing. You can use the flight ticket search page to compare options.

Free rights based on time remaining until departure

The free change or cancellation period varies depending on how much time remains until departure. In every case, the period is counted from the time of ticket purchase.

• If more than 72 hours remain until departure: 24 hours from ticket purchase.
• If between 24 and 72 hours remain until departure: 60 minutes from ticket purchase.
• If less than 24 hours remain until departure: 30 minutes from ticket purchase.

What does this mean in practice?

If you buy a ticket two days before the flight, the free window is only one hour. For tickets close to the travel date, double-check your name, date and airport information before paying. If you notice an error after the window closes, you no longer have a free right, and the change becomes subject to the conditions of your fare class.

Group tickets

The free change/cancellation right does not apply to group tickets. If a fare or tax difference arises from a change to a group ticket, this difference is passed on to the passenger. For group reservations, it is safest to confirm the conditions in writing before purchase.

Fare class and the paid "1 Euro" right

AJet tickets are sold with fare classes such as EcoFly, ExtraFly and PrimeFly. Change and refund penalties differ by class. Different amounts for the same class appear on agency pages and other pages, so do not take any of them as definitive.

The correct method is this: read the cancellation and change conditions for the class on the screen where you select your ticket, and take a screenshot before payment. If there is a discrepancy, rely on the airline's current rule.

Paid "1 Euro" cancellation/change right

If you added this option, there is an important limit: for transactions made less than 12 hours before the flight, only the airport tax is refunded. In other words, if you cancel in the final hours, do not expect a refund for the rest of the ticket.

When deciding

If you think you will make changes frequently, weigh the penalty of a fare class that seems cheap together with the limits of the additional right. For flights requiring a flexible plan, looking only at the initial price can turn out to be costly later.

Exceptions and common mistakes

Situations that lead to financial loss are mostly the same.

• No-show: If you don't show up for your AJet flight, no refund of any kind is given. Start the cancellation process as soon as you realize you can't make it.
• Ticket purchased from an agency or third-party platform: You need to make the change through the agency where you bought the ticket. AJet's 24-hour free cancellation right only applies to purchases made on AJet.com and AJet Mobile.
• Group ticket: There is no free change/cancellation; if a difference arises, it is passed on to you.
• Last-hour transaction: For the paid "1 Euro" right, only the airport tax is refunded for transactions made less than 12 hours before the flight.

Applying the 24-hour rule to every ticket

Assuming the 24-hour free cancellation period applies to every ticket is a common mistake. If less than 72 hours remain until departure, the period drops to 60 minutes or 30 minutes. Calculate the time remaining until departure before buying a ticket.

Delays and cancellations

If the airline cancels the flight or there is a significant delay, refund and rerouting rights are subject to separate rules. Check the airline's current rule for the up-to-date condition of these rights, and keep a record of correspondence and notifications.

Step by step: cancelling or changing your ticket

Before starting the process, clarify where the ticket was purchased. The path differs accordingly.

If purchased from AJet.com or AJet Mobile

1. Log into your account or the reservation page with your booking code and surname.
2. Compare your purchase time with the time remaining until departure: are you within the 24-hour, 60-minute or 30-minute window?
3. If you're within the window, make the cancellation or change immediately. Use the free cancellation option for a full refund.
4. If you're outside the window, check your fare class's conditions and the resulting difference on the screen; see the total before confirming.
5. Once the transaction is complete, keep the confirmation email and refund notification.

If purchased from an agency or platform

Submit your change request to the agency where you bought the ticket; the change is made through that agency. Ask about the agency's own service fee and refund period before the transaction, and get the answer in writing.

If you can't make the flight

Don't wait until the flight time. Not showing up completely eliminates the refund right. If the class conditions allow, you may get part of the refund with an early cancellation; check the current condition on the screen for this.

Checklist before you travel

Review the following items before and immediately after purchasing a ticket:

• Are you buying the ticket from AJet.com or AJet Mobile, or from an agency? Your rights change accordingly.
• Is the time remaining until departure more than 72 hours, between 24–72 hours, or less than 24 hours? The free window accordingly is 24 hours, 60 minutes or 30 minutes.
• Are your name, passport information and dates correct? Correct any error within the free window.
• Have you read the cancellation and change penalty for your selected fare class on screen? Verify amounts on the current page.
• If you added the paid "1 Euro" right, do you know that less than 12 hours before departure only the airport tax will be refunded?
• If it's a group ticket, have you confirmed that there is no free change/cancellation?
• If you're buying a ticket before your visa application is finalized, read in advance about what to do after a visa rejection in case of a possible rejection.
• If you'll be renting a car at your destination, prepare the documents separately: the how to get an international driving license guide explains the steps.

If you think there's a high chance you'll need to change your ticket, compare dates on the flight ticket search page and clarify your flexible plan before purchasing.

Frequently asked questions

Can I cancel my AJet ticket for free?

Yes, but only if you bought it from AJet.com or AJet Mobile. You can cancel for free within 24 hours of purchase and get a full refund. If less than 72 hours remain until departure, the period shortens.

How long can I cancel a ticket I bought less than 24 hours before departure?

If less than 24 hours remain until departure, the free change or cancellation period is 30 minutes from ticket purchase. If 24 to 72 hours remain, this period is 60 minutes. After the window closes, your fare class's conditions apply.

Where do I change an AJet ticket I bought from an agency?

You need to make the change through the agency or third-party platform where you bought the ticket. AJet's 24-hour free cancellation right only applies to tickets bought on AJet.com and AJet Mobile. Ask about the agency's own conditions in advance.

Will I get a refund if I don't show up for my AJet flight?

No. In the case of a no-show, no refund of any kind is given. If you know you won't be able to make it, it is more advantageous to start the cancellation or change process before the flight.

What is refunded in a last-minute cancellation under AJet's paid "1 Euro" cancellation right?

For transactions made less than 12 hours before the flight, only the airport tax is refunded. No refund is expected for the rest of the ticket. Read the limits of this right before adding it.

Is there a free change right for group tickets?

No. The free change/cancellation right does not apply to group tickets. If a fare or tax difference arises from a change, this difference is passed on to the passenger.

How much is the cancellation penalty for EcoFly, ExtraFly and PrimeFly?

Penalty amounts vary by fare class. These amounts could not be clearly found on AJet's own page, and since sources are inconsistent with each other, we do not provide a figure. Verify the current amount on the ticket selection screen and on the airline's rules page.

Sources

• THY and AJet offer uninterrupted ticket refunds in the first 24 hours — aa.com.tr
• Convenience for AJet Passengers: Free Ticket Cancellation Within 24 Hours! - Gökyüzü Haberci — gokyuzuhaberci.com
• AJET Ticket Change and Cancellation Procedures - Fees and Rules — mobilfly.com.tr
• AJet Flight Ticket — tripuck.com
• AJet's Free Cancellation and Change Right for 1 Euro - HavaSosyalMedya — havasosyalmedya.com
• Learn About Economy Class — turkishairlines.com