Early check-in and late check-out aren't guaranteed, they're requested from the hotel. Here you'll find request methods, exceptions, a step-by-step process and a checklist.
Early check-in and late check-out are requested through a direct message to the hotel; they are not a guaranteed right. Contact the property 1 or 2 days before arrival for a different check-in or check-out time. The property may be able to help, but it may not be able to accommodate every request. Below you'll find how to make the request, the exceptions, and step-by-step actions.
In brief
- Early check-in and late check-out are not guaranteed; they're submitted to the hotel as a request.
- For a different check-in or check-out time, contact the hotel directly 1 or 2 days before arrival.
- Enter your estimated arrival time in your booking; use the contact details in your confirmation email.
- Get fee and luggage storage conditions from the hotel in writing.
- Have a backup plan ready in case the request is declined.
The essence of the rule: it's a request, not a guarantee
Your booking confirmation sets the standard check-in and check-out time. Any time outside of this is considered an additional request that the hotel decides whether to accept. So early check-in and late check-out are a request, not a right.
The basic rule is this: if you want a different check-in or check-out time, contact the property directly 1 or 2 days before arrival. The same timeframe applies to additional service requests like early entry.
The property may not be able to accommodate every request. So phrase your request as a polite and clear ask, and keep an alternative plan ready while waiting for a response. The right approach is to contact the property in advance; asking at the door at the last minute leaves you with no options.
This page explains the general process. For a specific hotel's hours and conditions, check the information in your booking confirmation. When choosing accommodation, you can compare property pages on the hotel search page and note check-in and check-out times before booking.
How to request early check-in?
There are three ways to request early entry, and they complement each other.
- Specify your estimated arrival time during booking. You can inform the hotel through this field whether you'll arrive early or late.
- Send a message to the property after booking. For bookings made through Booking.com, early check-in can also be requested via a message sent to the property.
- Contact directly. You can manage your booking online or call/write to the hotel using the contact details in your confirmation email.
In your message, include your booking name, check-in date, flight or arrival time, and the check-in time you want. A clear request is easier to answer than a vague sentence like "early if possible."
Think ahead about what you'll do if the request isn't approved. Ask the hotel whether they can store your luggage until your room is ready. This option may vary from hotel to hotel; so it's safest to get the answer in writing.
Keep the approved time in writing as well; if there's a shift change at the front desk, you'll have a record to show.
How to request late check-out?
A late check-out request works on the same logic. The verified rule is to contact the property directly 1 or 2 days before arrival for a different check-in or check-out time. So it's healthiest to notify the hotel of a check-out time change before your stay begins, through booking channels.
Include the following in your request:
- Booking name and check-in/check-out dates
- Your standard check-out time and the time you want
- A brief reason if you'd like, for example a flight departing late in the evening
A reason isn't mandatory; but it may help the hotel assess the situation.
The hotel may accept the request, partially accommodate it, or decline it. There's no guarantee. So if you have a late evening flight, plan your check-out day in advance: ask whether you can leave your luggage at the hotel, and plan your activities in the city accordingly.
We don't have a verified rule on whether late check-out is charged. Get this information from the hotel in writing, and if there's a fee, clarify the amount before confirming.
Exceptions and common mistakes
Every hotel's policy is different. One property's acceptance doesn't indicate what another will respond. There's also no general rule about fees; check the property's current conditions.
Common mistakes
- Leaving the request until the last day. The window starts 1 or 2 days before arrival; asking at the door often leaves you without options.
- Settling for verbal confirmation. A promise made over the phone can be forgotten. Request written confirmation via message.
- Assuming approval is guaranteed. The property may help, but there's no guarantee. Plan your flight and itinerary accordingly.
- Writing through the wrong channel. Use the contact details in your confirmation email.
- Leaving the arrival time blank. Enter your estimated arrival time during booking; let the hotel know whether you'll arrive early or late.
If the request is declined, instead of arguing, ask about the luggage storage option. This is the most practical backup plan for early arrival; you can explore the city until your room is ready.
Step by step: how to submit the request?
- When booking, fill in your estimated arrival time realistically.
- Open the confirmation email and find the hotel's contact details.
- 1 or 2 days before arrival, send a message or email. If you booked through Booking.com, you can also use the message field on the platform.
- Write a clear message: name, booking date, requested time.
- Wait for a response and request written confirmation.
- Determine an alternative: if the request is declined, make a plan for luggage storage and how you'll spend your time in the city.
Sample message: "Hello, I have a booking for [date]. Since my flight lands in the morning, I'll arrive at the hotel around [time]. Is early check-in possible? If not, could I leave my luggage?"
For late check-out, a sample: "Hello, for my booking checking out on [date], is a later checkout than the standard time possible? If so, could you share the conditions and any fee in writing?"
A short and polite message is usually answered faster. If there's a form that needs to be filled out before check-in, also check the online check-in guide.
Plan according to your arrival day
Early check-in requests are often related to flight times. If your flight lands early in the morning, factor into your plan that the room might not be ready.
- Make sure you have internet access while traveling from the airport to the hotel. If you're heading to a country like Italy, the SIM card and internet guide will come in handy.
- On a multi-city route, note each hotel's check-in and check-out times separately. On plans like the Germany city route, time mismatches can occur on days you change cities.
- On short holidays, for example October 29 international routes, submit your request as early as possible and prepare a backup plan.
Check the hotel's response in the days before your flight. If there's no response, send a brief reminder once more. If there's still no response, decide in advance what to do with your luggage; don't waste time waiting at the door.
If you're also using the accommodation for a visa application, keep the dates consistent with your flight.
Checklist before you set off
Check off each of the following items before departure:
- I noted the standard check-in and check-out times from the confirmation email.
- I entered my estimated arrival time during booking.
- I wrote to the hotel 1 or 2 days before arrival for a different time.
- I know the request is not guaranteed.
- I kept the response and the approved time in writing.
- If there's a fee, I learned the amount and payment method in advance.
- I asked about the luggage storage option.
- I saved the hotel's contact details somewhere I can access offline.
- I decided what to do in the first hours if the request is declined.
With this checklist, you won't face a surprise at the door regardless of the outcome. If you're not sure about the hotel's current rule, ask the property directly; the information on this page provides the general framework, but the property's own policy is decisive.
Finally, double-check that the dates and times match your booking document once more before your flight.
Frequently asked questions
When should I write to the hotel for early check-in?
You should contact the property directly 1 or 2 days before arrival. It's also recommended to specify your estimated arrival time during booking.
Is early check-in guaranteed?
No. The property may be able to help, but it may not be able to accommodate every request. Plan your flight and itinerary according to the possibility of the request being declined.
How do I request early check-in through Booking.com?
You can specify your estimated arrival time when booking, or send a message to the property after booking. You can also contact the hotel directly using the contact details in your confirmation email.
Is late check-out charged?
There's no verified general rule on this; it depends on the hotel's own policy. Learn from the hotel in writing whether there's a fee and the amount.
What should I do if early check-in is declined?
Ask whether you can leave your luggage at the hotel until your room is ready. This option may vary from hotel to hotel. Make a plan in advance for how you'll spend your time in the city.
Is it enough to just write the arrival time in the booking?
That alone may not be enough. The arrival time informs the hotel but doesn't guarantee early entry. It's also correct to send a message to the property 1 or 2 days before arrival.
Sources
- Booking.com — booking.com
- Booking.com: Frequently Asked Questions. Book your hotel now! — secure.booking.com
- How to get an early check-in at hotels — booking.com
My Travel Team
Travel Editor
The My Travel team prepares up-to-date travel, visa and tourism information and guides.



